Hotel information
What are the check-in and check-out times of Citiez Hotel Amsterdam?
You can checkin from 3.00 pm on the day of arrival, and checkout till 12.00 noon on the day of departure. Of course - when rooms are available - we can do your checkin earlier then 3.00 pm
(Mobile) check-in and check-out
Check in with your mobile phone, iPad or laptop at home or on your way here. The only thing left to do is collect the room key from one of the Citiez Hosts. Check-out has been simplified, so after handing in your room key, payment is settled automatically and the bill sent to your email address.
Is smoking allowed at Citiez?
Note that Citiez is a non-smoking hotel!
We serve breakfast - A HEALTHY START of your day
Our beautifully designed breakfast buffet serves only fresh, local products including fruits, fruit salad, organic yoghurt, tasty jams and premium cereals as well as Old Amsterdam Cheese and first class ham. Besides delicious bakery products, pastries and healthy, squeezed juices, we offer freshly brewed Barista Coffee by ‘Earth’ and a range of top quality organic teas. We do not serve any mass-prepared products like scrambled eggs and bacon.
Does Citiez Hotel Amsterdam accepts cash?
We accept most credit cards and debit cards. Please note that we do not accept cash!
Can guests of the Citiez Hotel Amsterdam park for free?
Yes, they can. Guests of the Citiez Hotel Amsterdam can park for free in the Nieuw West covered parking. They can enter and exit the parking as often as they like, and reservations are not necessary. This is unique in Amsterdam!
Ironing board
We have one available, somewhere...
Can I cancel a reservation?
Please check our cancellation policy during the booking process.
Payments at Citiez Hotel Amsterdam
Please check our payment policy during the booking process.
Cleaning and new towels
At Citiez Hotel Amsterdam we care about your wallet as well as the environment, which is why we give the rooms a thorough clean once you have checked out and a light clean during your stay. During your stay, towels will only be changed when necessary!
Does Citiez Hotel Amsterdam offer Free Wi-Fi?
There is free high speed Wi-Fi access throughout Citiez Hotel Amsterdam.
More hotel information
All Day Café
In our eatery shop, we sell a range of mouth-watering, fast and healthy food together with a selection of delicious coffees! We offer a wide range of drinks, salads and snacks, as well as a selection of useful items that might come in handy when you’re travelling.
Late check-out/early check-in
You can usually check in slightly earlier or check out later. Ask our Citiez Hosts about availability.
Pets are not allowed
Please note that there are no pets allowed at the hotel. Service and guide dogs, however, are allowed and can stay for free.
Safe & luggage
There’s a small safe in every room. Luggage can be stored free of charge.
Open
We are open 24/7